99bdt Privacy Policy
At 99bdt, your privacy is treated with the same precision and care that defines every aspect of our platform. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you hold over your own information.
How 99bdt Safeguards Your Privacy
These six principles guide every decision we make about how your personal data is handled on the 99bdt platform. They complement, but do not replace, the detailed sections that follow.
Minimal Data Collection
99bdt collects only the personal information that is strictly necessary for account registration, payment processing, identity verification, and regulatory compliance. We do not collect data we have no use for.
No Unauthorised Sale of Data
99bdt does not sell, rent, or trade your personal information to third-party marketing companies or data brokers. Your data is used exclusively to operate the platform and comply with legal obligations.
SSL Encryption
All data transmitted between your device and the 99bdt platform is protected by industry-standard SSL/TLS encryption. Stored sensitive data, including payment credentials, is encrypted at rest using strong cryptographic standards.
Your Rights, Respected
Registered players have the right to access, correct, export, and in certain circumstances request deletion of their personal data. Requests are handled by our support team within 30 days of receipt.
Defined Retention Periods
99bdt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is not kept indefinitely after an account is closed.
Transparent Cookie Use
We use cookies and similar tracking technologies solely to operate the platform, remember your session preferences, and analyse aggregated usage patterns. No cross-site behavioural advertising cookies are deployed without your knowledge.
Data We Collect
When you register an account, use the 99bdt platform, or contact our support team, we collect certain categories of personal information. The specific data collected depends on the nature of your interaction with us. The table below sets out the main categories of personal data we collect, along with the typical source and our lawful basis for processing each category.
| Data Category | Examples | Source | Lawful Basis |
|---|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Provided by you during registration or KYC | Contractual necessity; legal obligation |
| Contact Data | Email address, mobile number, residential address | Provided by you during registration | Contractual necessity; legitimate interests |
| Financial Data | bKash/Nagad account reference, transaction history, deposit and withdrawal amounts in BDT | Provided by you; generated during transactions | Contractual necessity; legal obligation |
| Account Activity Data | Login timestamps, game session records, betting history, bonus usage | Automatically generated by platform systems | Contractual necessity; legitimate interests |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatically collected via cookies and server logs | Legitimate interests; security |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Generated when you contact 99bdt support | Contractual necessity; legal obligation |
| Verification Documents | Scanned copies of national ID, passport photo page, utility bills, bank statements | Provided by you as part of KYC process | Legal obligation; fraud prevention |
99bdt does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data unless specifically required for responsible gaming self-exclusion assessments or where you have explicitly provided such information in a support context. Any sensitive data received is handled with heightened safeguards and is not used for commercial profiling purposes.
How We Use Your Data
99bdt uses the personal data it collects for a defined set of operational, legal, and security purposes. We do not use your data for purposes that are incompatible with the reason it was originally collected. The specific purposes for which we process your personal information are set out below.
- Account Management: To create, maintain, and administer your 99bdt player account, including processing deposits and withdrawals in Bangladeshi Taka (৳) and managing your account balance.
- Identity and Age Verification: To verify that you meet the minimum age requirement of 18 years and that your identity matches the details provided at registration, in compliance with our KYC obligations. 18+
- Transaction Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard and to maintain accurate financial records of all account transactions.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and any other prohibited conduct outlined in our Terms & Conditions.
- Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance through our 24/7 English-language support channels.
- Responsible Gaming: To monitor account activity for signs of problem gambling behaviour, to apply deposit limits or self-exclusion restrictions requested by you, and to respond to responsible gaming support requests in accordance with our Responsible Gaming policy.
- Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the 99bdt platform and its game catalogue.
- Legal Compliance: To fulfil obligations under applicable laws and to respond to lawful requests from regulatory or law enforcement authorities where required.
- Promotional Communications: To send you information about 99bdt promotions, bonuses, and relevant offers — only where you have opted in to receive such communications. You may withdraw this consent at any time by contacting support.
Data Sharing and Disclosure
99bdt does not sell, rent, or trade your personal information. We share your data only in the limited circumstances described below, and only with recipients who are contractually bound to handle it with appropriate confidentiality and security safeguards.
Game Providers: Third-party game providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session-level data (such as a pseudonymous player identifier and session token) necessary to operate their games within the 99bdt platform. These providers operate under their own data protection obligations and do not receive your full identity data.
Payment Processors: When you initiate a deposit or withdrawal, the relevant payment service provider (such as bKash, Nagad, Rocket, or Upay) receives the transaction data required to process the payment. 99bdt does not store full payment credential details beyond what is necessary for transaction reconciliation.
Identity Verification Services: To fulfil our KYC obligations, we may share identity documents and personal details with specialist identity verification partners. These partners process data solely for the purposes of verification and are not permitted to use your data for any other purpose.
Legal and Regulatory Authorities: 99bdt may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities when required to do so by law or in response to a valid legal request. We will notify you of such disclosure where we are legally permitted to do so.
Business Transfers: In the event of a merger, acquisition, or sale of substantially all of our assets, personal data held by 99bdt may be transferred to the acquiring entity as part of that transaction. Affected players will be notified in advance, and the acquiring entity will be bound by terms no less protective than those in this Privacy Policy.
Some of the third parties listed above may be located outside of Bangladesh. Where personal data is transferred internationally, 99bdt ensures that appropriate contractual safeguards are in place to maintain a standard of data protection consistent with this policy. We do not transfer data to recipients in jurisdictions that lack adequate data protection frameworks without first putting appropriate protective measures in place.
Cookies and Tracking Technologies
99bdt uses cookies and similar tracking technologies to operate the platform, maintain session continuity, and gather anonymised analytics to help us improve our service. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies do not grant access to your device and cannot carry viruses or malware.
The cookies used on the 99bdt platform fall into the following categories:
Essential for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core platform functionality.
Remember your preferences such as language settings, display preferences, and previously entered form data to improve your experience on return visits.
Collect anonymised and aggregated data about how players navigate the 99bdt platform. This data is used internally to identify usability issues and improve platform performance.
Support fraud detection and bot prevention by tracking unusual interaction patterns. These cookies do not contain personally identifiable information in readable form.
Most web browsers allow you to control cookies through their settings preferences. Disabling strictly necessary cookies will impair platform functionality and may prevent you from logging in to your 99bdt account. You can clear stored cookies at any time through your browser settings. For more information on managing cookies, refer to your browser's help documentation.
Data Retention
99bdt retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with our legal and regulatory obligations. The table below summarises the key retention periods applicable to different categories of personal data held on the 99bdt platform.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | Legal obligation; fraud prevention; dispute resolution |
| Financial Transaction Records | 7 years from the date of each transaction | Financial record-keeping and regulatory compliance |
| KYC Verification Documents | Duration of account + 5 years after closure | Anti-money laundering (AML) obligations |
| Support Communications | 3 years from the date of each interaction | Dispute resolution; service quality review |
| Technical and Session Logs | Up to 12 months on a rolling basis | Security monitoring; fraud detection |
| Marketing Preferences | Until consent is withdrawn or account is closed | Consent management |
When the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual player.
Your Privacy Rights
As a registered player on the 99bdt platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at . We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. Complex or multiple requests may require additional time, in which case we will notify you of the expected timeline.
- Right of Access: You may request a copy of the personal data 99bdt holds about you, along with information about how it is being used and with whom it has been shared.
- Right to Rectification: If any personal data held by 99bdt is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require supporting documentation as part of our verification process.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data. This right is subject to our legal obligations — we may be required to retain certain data for regulatory compliance purposes even after an erasure request.
- Right to Restriction of Processing: You may ask 99bdt to temporarily suspend the processing of your personal data while a dispute about its accuracy or our lawful basis for processing is being resolved.
- Right to Data Portability: Where processing is based on your consent or a contractual necessity, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object to processing of your personal data where it is carried out on the basis of our legitimate interests, including direct marketing. Upon receipt of a valid objection, 99bdt will cease processing for that purpose unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Data Security Measures
99bdt takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. While no system can guarantee absolute security, the measures we maintain include the following:
- SSL/TLS Encryption in Transit: All data exchanged between your browser or app and the 99bdt platform is encrypted using current Transport Layer Security (TLS) protocols, making it extremely difficult for third parties to intercept or read in transit.
- Encryption at Rest: Sensitive stored data, including payment references and identity document metadata, is encrypted at rest using strong symmetric encryption. Encryption keys are managed separately from the encrypted data.
- Access Controls: Access to personal data within the 99bdt organisation is restricted to staff members who have a legitimate operational need for that access. Role-based access controls and audit logging are in place to prevent and detect unauthorised internal access.
- Two-Factor Authentication: 99bdt supports and encourages the use of two-factor authentication (2FA) on all player accounts. 2FA significantly reduces the risk of account takeover even if a password is compromised.
- Intrusion Detection and Monitoring: Our platform infrastructure is monitored continuously for anomalous behaviour, potential intrusion attempts, and denial-of-service attacks. Security incidents are escalated and responded to according to our internal incident response plan.
- Third-Party Security Assessments: 99bdt periodically engages independent security specialists to conduct penetration testing and vulnerability assessments of its platform infrastructure.
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, 99bdt will notify impacted individuals without undue delay and will take all reasonable steps to contain the breach and mitigate its effects.
Data security is a shared responsibility. You can significantly reduce the risk of unauthorised access to your 99bdt account by using a strong, unique password, enabling two-factor authentication, logging out after each session on shared devices, and notifying our support team immediately if you suspect your account has been compromised.
Policy Updates and Contact
99bdt reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable law. When material changes are made, we will notify registered players via the platform's announcements section or by email to the address on file. The effective date at the top of this document will be updated accordingly.
Your continued use of the 99bdt platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this policy regularly so that you remain informed about how your personal data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 99bdt handles your personal data, please contact our Data Support team. All privacy-related correspondence should be sent to the following address and will be handled in English:
Email:
Support Hours: 24/7 Live Chat and Email Support (English) — Bangladesh Standard Time (BST, UTC+6)
Response Time: We aim to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 calendar days.
If you are not satisfied with our response to a privacy concern, you may have the right to raise a complaint with the relevant data protection authority in your jurisdiction. 99bdt is committed to resolving privacy-related complaints fairly, transparently, and in good faith.
Play With Confidence at 99bdt
Understanding your privacy rights is the first step to a secure gaming experience. Explore the 99bdt Casino, review our full Terms & Conditions, or visit the FAQ if you have further questions about how we protect your account and data.